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City of Allentown
Position Description
Class Title: Revenue & Audit Manager
Grade Number: S17
Department: Finance
Bureau: Revenue & Audit
Union: None
GENERAL PURPOSE
Performs a variety of duties related to planning and directing the activities of the Revenue & Audit Bureau. The Bureau Manager is responsible for the planning and administration of current and delinquent collection activities for the City, along with audit functions involving entities doing business in the City.
SUPERVISION RECEIVED
Works under the supervision of the Department Director.
SUPERVISION EXERCISED
Exercises supervision over the Operations Manager, Senior Tax Examiner, Tax Examiners and Revenue Specialists of the Bureau.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Organizes the Bureau's workload, assigning specific tasks to individual employees.
Prepares schedules and reviews reports to ensure that all deadlines are met for sending notices and letters to all taxpayers.
Oversees regular and delinquent mass billing events.
Monitors delinquent collection efforts and results.
Guides and directs employees in their job assignments; trains employees when new policies, procedures, and legislation impact their job responsibilities.
Develops a systematic approach to conducting audits, and trains Tax Examiners in this specialized area.
Provides guidance in selecting businesses to audit for compliance with City tax obligations.
Keeps current with legislation, Local, State and Federal, as it applies to the work of the Bureau.
Conducts appropriate research to support the City's position on tax liability issues.
Meets with taxpayers, accountants, and attorneys to discuss and resolve tax situations.
Conducts all meetings in a professional and knowledgeable manner.
Appears in Court, when needed, to provide expert testimony on tax issues involving the Revenue & Audit function.
Plans, designs, and implements new programs to increase revenue generation.
Reviews and approves all civil cases and non-traffic citations filed by Tax Examiners.
Reviews all bankruptcy files prepared by Tax Examiners. Prepares categorical listing and signs all proof-of-claim forms filed by the City. Also reviews all dismissed & discharged bankruptcies to determine what is still owed and what is to be written off. Then advises tax examiners what to pursue and makes necessary adjustments to the City's computer files.
Maintains all bureau personnel files, logs daily attendance and processes payroll for the bureau.
Uses software to locate addresses for individuals the bureau is unable to locate.
Balances cash drawer as needed.
Balances ADMINS system receipts to desk sheets monthly. Identifies and reports any errors to Treasury.
Prepares and submits to Treasury monthly report necessary for Solid Waste Fund and Stormwater Fund allocation from the General Fund.
Reviews Lehigh County Maintenance reports and adjusts City's files based on changes to assessments. Calculates amounts of bill to be generated and refunds to be issued based on these changes.
Adjusts City files for receipt corrections pertaining to the Bureau.
Prepares the annual budget for the Bureau and monitors and approves all expenditures.
Allocates the distribution of funds from sheriff, upset, and judicial sales; coordinates account adjustments in-house and with other bureaus.
Prepares reports for City's annual audit.
Responds to all Right-to-Know requests pertaining to the bureau.
Performs research to determine code compliance during Keystone Opportunity Zone approval process.
Appears at City Council meetings as required.
Performs a wide variety of related professional and supervisory tasks.
Performs related work as may be required.
Provide quality and effective customer service with courtesy and understanding to our customers, citizens and internal departments.
MINIMUM QUALIFICATIONS
Education and Experience:
(A) Bachelor's degree or higher with major coursework in auditing, accounting, or business administration, and
(B) 7 years of accounting experience, and
(C) Considerable professional auditing, and
(D) Supervisory experience, or
(E) Equivalent combination of related education and experience.
Necessary Knowledge, Skills and Abilities:
A. Knowledge of general business and accounting practices.
B. Knowledge of City and State tax statutes and regulations.
C. Knowledge of auditing principles and practices.
D. Knowledge of basic computer skills.
E. Ability to plan and supervise the work of others.
F. Ability to organize and manage time.
G. Ability to work independently.
H. Ability to obtain the cooperation of others in difficult situations.
I. Ability to communicate effectively; including the ability to explain complex situations clearly and concisely, both orally and in writing.
J. Ability to deal courteously and tactfully with the public and establish and maintain effective working relationship with other City employees, government officials, professional and nonprofessional groups, other agencies and jurisdictions, and the general public.
K. The ability to maintain an appropriate professional demeanor in confrontational situations.
L. Ability to maintain confidentiality in all work-related situations.
M. Possession of a valid PA driver's license of the applicable class.
TOOLS AND EQUIPMENT USED
Requires intensive daily use of personal computer and mainframe computer, calculator, fax machine, telephone as well as other office equipment as needed.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to sit, stand, and talk or hear. The employee is required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb, stoop or kneel and maneuver stairs.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet, typical of an office environment.
SELECTION GUIDELINES
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Further details can be found here.
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